Let Our Customers Speak For Us
from 198 reviewsProduct came to AZ on a 94degree day notification it was delivered allowed for fast removal from Mail box purchased cold pack for transport plants all alive and well. Replanted in sand substrate plants are thriving and well. All instructions were very thorough and easy to understand. And product was as advertised
I've been using WCAs for all my plant needs for years. They truly have the best plants. The plants are always healthy and great specimens! The Anubias I purchased this time, came in a timely manner and already is looking great in my aquarium. I've never had any issues regarding pests or sickness from this store, so they will always be my go to for my aquatic plant needs. Thanks Windy City Aquariums!
I had an amazing experience with Windy City Aquariums! I ordered three snails that were shipped on a Tuesday. Because of the holiday, USPS “misplaced” my package, and the tracking info showed it arrived at the distribution center, but no further activity. I contacted Windy City and received communication quickly from Gabriella. She recommended I call USPS and she would start a claim when I got her some information. TEN DAYS later, the snails were delivered and miraculously alllll alive! They made it through freezing nights and hot days! Gabriella was amazing, the packing and care for the snails was spot on! I definitely recommend doing business with them!
Snails arrived on time, packaged very well, and all are healthy and seem to be happy cruising around the tank. They have beautiful colors and are definitely a good size for the price! Will definitely buy from here again.
I am new to live aquarium plants but seem to be drawn to types that do well without being planted. So far my guppy grass is still adjusting to the new water parameters but I have high hopes for it. Windy City Aquariums sent great plants and did a very good job of packing and shipping.
Great healthy plants. Love this company due to quality and care info on the site. This is my second order from Windy City aquariums and will be ordering again soon.
I was nervous when the plant came in pink, but after a week in my tank, they have definitely transitioned to a beautiful yellow. An attention grabber amongst all the green. Got more than expected and plants were healthy.
We received all of our shrimp alive with a few extra (Blue Diamond Shrimp) and they acclimated to our water very well without any deaths. The like to hide but we are able to count them through the day in different areas of the tank and they are very happy. We are very happy!
I would say I’m a pretty regular customer here and I’m quite happy to say every single time I’ve ordered, I’ve gotten nothing but high quality, healthy, and young plants for a wonderful price! They ship extremely quickly and always made great contact with the customer if there are any complications, I’m 100% recommend purchasing! Whenever I get inquired where I mainly purchase my abundance of plants from, I happily direct them here and many of my friends have had wonderful experiences here as well!
Great experience with WCA. Gabriella answered my questions quickly. The shrimp were well-packed in the box and I was happy to see ~11 juveniles in the bag. Not a one was dead! Color-wise they were pretty translucent when I took them out of the box. I added prime to the bag as instructed and drip acclimated them for ~30-40 minutes and put them in my tank. Hours later they colored up and the redness only got bolder over the next few days. Nice. I saw all of them today when I put a boiled spinach leaf in there. I’d order more shrimp from WCA. The little dudes are a lot of fun to watch zoom around the tank. 😊
Found Windy City Aquariums from a Facebook group. They are local to me and I've only had silk plants in my 20 gal tall tank with several platy, a couple of African dwarf frogs and 1 nerite. I get plenty of indirect sun light approximately 8 hours per day. I picked up the pack since it is local to me. All of them looked great! I quarantined them for a few days and was very happy to not find any hitchhikers. Put them all in a week ago and they are doing really well! Nothing has melted or died off, the willow moss is greening up nicely. The critter's are all happy with the additional especially the frogbit. Thank you, will be buying more!
Six months ago I started with maybe six of these bad boys now I’m up to my eyeballs. It is extremely satisfying to watch them shoot out runners all over the place and just “take over” the ground cover. They are currently battling my dwarf hair grass, which I also got from here.
Imagine this, picking up the same aquarium hobby you had as a kid. However things have changed you’re an adult now and not only can you have an actual tank instead of a bowl but the world of fish keeping and aquatic plants are way more vast than that half dead gold fish your dad won you at the town fair.
This was me six months ago or so, I picked this hobby back up on a complete and utter whim. I was doing the usual shop here and there at big brand pet stores. But there was something missing from this hobby of mine and I didn’t know what it was at first. Throughout my endless hours of watching YouTube videos and chatting with people on fish groups in Facebook I met the owner of Windy City Aquarium. She started telling me about her business and what she has to offer me, then it hit me, this is what was missing! A local fish store! A store that not only cares about what products they are pushing but also making sure their customers are happy.
Fast forward a couple pay checks and I wind up purchasing a decent quantity of plants of all varieties, which by the way are excellently priced and all still alive in my tank! I ordered some Java moss, a handful of dwarf hair grass, handful of dwarf Sagittarius, guppy grass, hornwort, a couple of petite Anubis. I was excited as all get up to get this planted tank going. A day or two go by and they arrived on my door step alive and well, which was impressive for it being the middle of summer. Gabriella is outstanding she sent me a message asking how the plants were when I received them, if they were alive and healthy. A couple of weeks go by and I reached out to Gabriella asking what I can only explain as silly novice questions about guppy grass. She responded that same afternoon and with the knowledge I was looking for. I couldn’t pay for this kind of care and passion at a big brand pet store. This kind of care and passion only comes from local fish stores and from someone who actually cares.
After some convincing of my better half I wound up ordering some shrimp from WCA as well. Just a handful of cherry shrimp and a couple of Amano to spruce up the tank a little. After a short delay (I believe they were moving, completely understandable I hate moving) they were shipped out. She must of been tracking the package as hard as I was because once I got them she was asking me all the same questions again “are they alive? How are they?” And yes they were all alive and kicking. I drip acclimated them for a few hours and in the tank they went. All shrimp survived!! I couldn’t believe it. I kept in touch with her updating her throughout the week showing her the shrimp to which she always responded with positivity. Then tonight I notice while gazing at my tank right down in the substrate hiding peacefully under all the hair grass and Sagittarius is one lone itty bitty baby cherry shrimp. These suckers are doing so well they are reproducing and if that ain’t the coolest thing to ever happen in any tank then I don’t know what is. For not only is the cherry shrimp successfully reproducing but the Amano is also buried as well. Obviously Amano need a bit more work to help their reproduction but this review ain’t about that.
This review is to prove that deep dish pizza ain’t the only good thing to come out of Chicago. Out on the Chitown streets there is a local fish store that is willing to sell you not just a vast quantity of products but they are grade A quality too. They will answer any silly old question you have and make sure that your products get to you in a timely fashion and will get a hold of you to make sure everything is well with them on arrival. Honestly I’m impressed with every interaction I have with this store. I personally can not wait until I buy a bigger tank just so I can buy even more shrimp and plants from them. 12 out of 10 would recommend!!!